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Everything you need to know about returns and exchanges.
Return and exchange process, timeframes, and conditions*
Contact WhatsApp 08135419966 within 24hrs for damaged/wrong/expired items / products. Send photo proof + order details.
General products: accepted if unused + in original pack. Medical/Consumables: no returns once opened, except for damage, wrong item, or expiry. Approved refunds processed in 3-7 business days to original payment method.